FAQs
Feel free to email our customer service at info@aura-vancouver.com - Our team will be happy to assist you with any questions or issues.
Yes, shipping is free on all orders.
The delivery time frame consists of two parts:
- Processing time (2-3 days)
- Shipping duration: (8-10 days)
Once your order has been shipped, you will receive a shipping confirmation email with a tracking link to track your package. If you have any questions regarding your package, please email our team at info@aura-vancouver.com for further assistance.
Not in love with our product? We can promise you a lot, however you can only be the judge once you try it on. That is why we offer a risk-free 30-day money-back guarantee on all orders from the date of purchase. If left unsatisfied, you can return the product within 30 days and we’ll refund you the money back!
Visit our returns page or contact our support team at info@aura-vancouver.com to start the process.
We accept Credit Card and Paypal
